Do you ship overseas?
Absolutely. International shipping rates will be calculated and confirmed. Old news Design is not responsible for any extra taxes and fees.
How much is shipping?
Shipping costs are determined by the weight of the item, destination and chosen method of shipping. I will let you know those costs before you place your order.
When will I receive my order?
All orders are made to order. I try my best to ship within three to six business days.
My package is damaged, what do I do?
Oh no! If you receive a damaged item, please contact me immediately. Please report the damage within 48 hours. This way I can sort out the refund with the carrier.
Do you accept custom orders?
Yes, Please contact me at firstname.lastname@example.org
May I post about your work on my blog or website?
Please do! Just make sure you link and give credit for any and all photos where credit is due.
Can I visit your studio?
I’d love that! Let me know when you’re going to be in the area.
I am currently located at: Artspace - 201 E Davie St, Raleigh, NC 27601 studio 202
I sent you an email and you haven’t replied yet…
My sincerest apologies. I receive a lot of emails and try hard to respond to them all in a timely order. However, during high-volume seasons, I may get behind on emails as I always make shipping products a priority. It's just me alone working in the studio as well as on the business end of everything. I appreciate your patience.